SHIPPING POLICY

WHERE WE SHIP

We currently provide global shipping to everywhere around the world. However, shipping fees and charges may be associated with purchases depending on the delivery destination.

We cannot ship to a P.O. Box.

SHIPPING PROCEDURE

Free shipping within BC & Alberta, with DK Pearla e-shipper, 3-7 business days

Free Canada Post standard shipping (velvet bag only, no gift box) within North America outside of BC & Alberta without tracking number, 10-15 business days; for orders over $75 CAD before tax, we provide free UPS Shipping with tracking number, 3-7 business days

For all the standard free shipping services, we are not able to ship gift boxes.

Please note, for international shipments and orders, DK Pearla is not responsible for any foreign tax or tariff associated when products enter foreign countries, please take tax and tariff into consideration when making your purchases.

TRACKING YOUR ORDER

Once a purchase has been made on DK Pearla’s website, a PayPal email confirmation will be sent to the email address provided at checkout. An email will also be sent once your order has been shipped and is en route to your door – this email will include your tracking number (if you choose UPS/Purolator shipping) for the delivery. You may use your tracking number to check in on the status of your order at any time.