PRIVACY & POLICY
Information We Collect
Personal Information: DK Pearla may collect personal information you choose to provide, such as making a purchase, creating an account or providing a product review or rating.
Making a purchase: Through DK Pearla website, you will be able to purchase DK Pearla products directly. Similar to creating an account, upon checkout we may ask your name, billing and shipping address, phone number, and payment card information in order to complete the transaction and confirm your order. This is also to protect our customers to ensure that we can minimize errors and guarantee that products will be delivered correctly and timely.
Creating an account: Customers are able to create a DK account through our website. We will ask for your name, date of birth, billing and shipping address, phone number, email address and payment card information. To create an account we will also ask for a username and password that will allow you to create a personalized profile, to access your account and delete it at anytime. Creating an account makes shopping with us easier and more convenient, and through your account we will also inform you about any offers and promotions.
Providing product review or rating: Through the website or social media, you may provide a public review or rating on DK Product(s). You are required to provide your email, account information or social media account information to provide a review or a rating. Keep in mind that these information you disclose on social media will become public, so please exercise extreme caution when disclosing personal information on public domains.
Customer Service: If you engage with our customer service through web chat or email, you may be asked for information such as your name, phone number, billing address to confirm your identity and help us better assist you.
Use and Storage of Personal Data
We use the personal information that is collected through our website to better serve our our customers, make shopping experience more personalized, and improve the content of our website. Information that we collect from you will only be used by DK Pearla. We do not disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding. We will send you announcements or communications by email only if you give us your permission by submitting your personal details to third parties when necessary. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order.